DM-1001 SMA — RS485 Communication Failure

At a glance

Severity
WARNING
Domain
MONITORING_COMM
Reference standard
EIA/TIA-485 / Modbus RTU
Product / context
Device Communication Error (RS485)

What it means

Fault on the RS485/Modbus RTU serial communication between the datalogger and field devices (inverters, meters, sensors). One or more devices are not communicating.

Probable causes

Reference values

RS485{"termination":"120 Ω at the two bus ends only","polarity":"A/B (D+, D−)","max_nodes":"32 per segment","typical_baud":"9600-115200","nota":"Replace the cable with shielded twisted pair in noisy environments."}

Where to start

Check the RS485 wiring: verify the A(+) and B(-) wire polarity on every device, cable continuity, and shield grounded at one point only. Is the wiring correct?

Full guided diagnosis in the app

The diagnostic tree for this fault has 7 guided steps with measurements, checks and resolutions. You'll find it in ElectraIQ, one of the five IndexOS apps: free, works offline.

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The same fault on other brands

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