E00/E128/E129 Rancilio — Board Communication Fault / External Boards Not Responding

At a glance

Severity
WARNING THEN STOP
Domain
ESPRESSO_MACHINE_SYSTEM
Reference standard
EN 60335-1 (Electrical appliance safety)
Product / context
Touch-board/serial connection missing (Classe 11 USB; E09 IDS; W192-W256: keyboards; W272-W277: protocol; Classe 9/20: E05 IDS)

What it means

The main board does not communicate with one of the external boards (group displays, keyboards, peripheral modules): the affected controls or display do not respond.

Probable causes

Where to start

Switch off the machine, wait 10 seconds and switch it on again. If the alarm remains, inspect the communication cable and connectors between the main board and the reported board: are they intact, seated and free of oxidation?

Full guided diagnosis in the app

The diagnostic tree for this fault has 3 guided steps with measurements, checks and resolutions. You'll find it in HorecaIQ, one of the four IndexOS apps: free, works offline.

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The same fault on other brands

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