5flash Nice — Radio Interference / Remote Control Failure
At a glance
- Severity
- WARNING
- Domain
- GATE_GARAGE_AUTOMATION
- Reference standard
- EN 12453 / RED 2014/53/EU
What it means
The remote no longer controls the gate while the wall button works: flat battery, transmitter not stored or with a desynchronized rolling code, disconnected receiving antenna or radio interference on the same frequency.
Probable causes
- Remote control battery low
- Radio interference from other devices on the same frequency
- Receiving antenna damaged or disconnected
- Remote not programmed or rolling code desynchronized
Full guided diagnosis in the app
The diagnostic tree for this fault has 7 guided steps with measurements, checks and resolutions. You'll find it in BASIQ, one of the five IndexOS apps: free, works offline.
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