3flash Nice — Motor Blocked / Motor Not Running
At a glance
- Severity
- FAULT STOP
- Domain
- SHADING_AUTOMATION
- Reference standard
- EN 13120 / EN 12453
What it means
The awning, roller shutter, or screen motor does not move. No reaction to commands from the button, remote control, or automation system. The motor may be mechanically or electrically blocked.
Probable causes
- Motor thermal protection tripped due to prolonged use
- Mechanical or electronic limit switch stuck at the limit position
- Motor capacitor faulty (single-phase motor does not start)
- 230V power absent (circuit breaker tripped)
- Motor burned out due to water infiltration or overload
Full guided diagnosis in the app
The diagnostic tree for this fault has 7 guided steps with measurements, checks and resolutions. You'll find it in BASIQ, one of the five IndexOS apps: free, works offline.
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The same fault on other brands
More Nice codes
- 1flash — Radio Command Lost / Remote Not Working
- 2flash — Limit Switch Fault / End Position Not Detected
- 1flash — Photocell Obstruction
- 2flash — Limit Switch Fault / End of Travel Error
- 3flash — Gate Motor Overload
- 5flash — Radio Interference / Remote Control Failure
- 7flash — Safety Edge / Contact Strip Fault