ALARM ROUTING FAULT Honeywell — Alarms Not Notified

At a glance

Severity: WARNING THEN STOP
Domain: SUPERVISION_SYSTEM
Reference standard: EN 50600-3-1

What it means

Alarms are generated but reach nobody (email, SMS, on-call): the unmanaged emergency is discovered the next morning, after the damage is done.

Probable causes

Broken notification configuration (SMTP, gateway, numbers)
On-call list not updated after organizational changes
Suppressed alarms or thresholds never restored
Chain never tested after changes

Where to start

End-to-end tests: generate a test alarm and verify it reaches every channel and every intended person, in and out of hours.

Full guided diagnosis in the app

The diagnostic tree for this fault has 3 guided steps with measurements, checks and resolutions. You'll find it in DataCIQ, one of the five IndexOS apps: free, works offline.

Open DataCIQ

Printable sheet + Honeywell updates

Leave your email: get the link to the printable Honeywell error-code sheet and a heads-up when we add new codes and guides.

Double opt-in, zero spam, one-click unsubscribe.

The same fault on other brands

NOTIFICATION FAULT Siemens

More Honeywell codes

CONTROLLER OFFLINE — Access Control Offline
H2 SENSOR ALARM — Battery Room Ventilation Failure
ABORT ACTIVE — Suppression Release Failure
ALARM VERIFY — False Fire Alarm
BAT FAIL — Battery Low / Battery Failure
BAT FAIL — Fire Panel Battery Low
COMM FAIL — Communication Lost / Controller Offline
COMM FAIL — Reader Offline / Reader Not Communicating