DataC.IQ

Datacenter
Diagnostics

"Uptime is a science, diagnostics is an art"

Resolve faults on UPS, CRAC, PDUs, generator sets, MV switchgear and ATS/STS in half the time. Guided decision trees, mapped manufacturer alarms, and technical diagrams always at hand.

View Pricing โ†’
UPS & batteries Precision cooling PDUs & distribution Room monitoring

The Room Down

0
Average minutes for diagnosis
without DataCIQ
0
Minutes with DataCIQ
guided diagnosis
0
% of issues resolved
on first attempt

Domains Covered

๐Ÿ”‹

UPS & Batteries

Vertiv, APC by Schneider, Eaton, Socomec

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CRAC & CRAH

Vertiv Liebert, Stulz, Uniflair โ€” hot/cold aisles and containment

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PDUs & Distribution

APC, Rittal, Legrand, branches and phases

๐Ÿญ

Generator Sets

Cummins, Kohler, FG Wilson, Atlas Copco

๐Ÿ”Œ

MV Switchgear

Transformer, protections, WTI/OTI, Buchholz, selectivity

๐Ÿ”€

ATS/STS Switching

Socomec, ASCO, utility-generator and source transfers

๐ŸŒŠ

Chilled-Water Plant

Chillers, chilled water, free cooling, InRow, water treatment

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Fire Protection

Detection, VESDA, inert gas, door fan test, pre-alarm

๐Ÿ“ก

Supervision & BMS

T/RH sensors, leak detection, SNMP/DCIM, communication loss

What You Get

Decision Trees

Navigate guided troubleshooting step by step. Every choice leads you to the right cause and solution, without wasting time on manuals.

Fault Code Mapping

Enter the alarm from the display: ON BATTERY, REPLACE BATTERY, OVERLOAD, ON BYPASS, HP ALARM and many others. You immediately get the likely cause and corrective action.

Diagrams & Ref Cards

View UPS topology, CRAC air paths and A/B rack distribution directly on your smartphone, even in the room without a connection.

Technical Tools

Integrated calculators: delta T, thermal power, RTD sensors, 0-10 V conversion. Fully offline and always available.

Anonymous Cases

Contribute to the knowledge base with anonymised cases. Help the community and access historical cases for faster diagnosis of recurring faults.

Barcode Scanner

Scan the unit serial code to instantly retrieve context, installed components, and linked service history.

What's New

AI Assistant

Ask a technical question: the assistant answers by citing the fault cards and error codes of the handbook, not generic answers taken from the web. Two free questions a day, unlimited with Pro.

Company Area

Does your company use IndexOS Azienda? Pair your phone with a QR code: voice notes, photos and diagnoses reach the office on their own, already organized by intervention.

Perpetual License

DataCIQ Professional

EUR 4.90 /month

Cancel anytime ยท No commitment

Try free

๐Ÿ”’ Secure payment with Stripe ยท 14-day money-back guarantee

One IndexOS plan includes all apps (5 verticals).

Download and install

Fixed monthly plan: EUR 4.90 for all apps. Fixed annual plan: EUR 49.00. DataCIQ is included in the full IndexOS plan.

Google Play Store

Download the IndexOS app on Google Play: DataCIQ is included.

Get it on Google Play Available now

Open the PWA

Use the app from the browser and install it as a device icon.

Works offline

iOS from Safari

On iPhone and iPad, download IndexOS from the App Store, or install the PWA from your Home Screen.

Download on the App Store
iOS PWA

iOS users

Open DataCIQ in Safari, tap Share, and choose Add to Home Screen. The icon stays on the device and content remains available offline after the first load.

1. Open in Safari 2. Tap Share 3. Add to Home Screen

Frequently Asked Questions

Yes. Fixed monthly plan EUR 4.90 for all apps, or fixed annual plan EUR 49.00. Cancel anytime.
UPS and batteries (Vertiv/Liebert, APC by Schneider, Eaton, Socomec), cooling and chilled-water plant (Stulz, Uniflair, Trane, Carrier, Climaveneta, York), distribution and MV switchgear (APC, Rittal, ABB, Schneider), generator sets (Cummins, Kohler, FG Wilson, Atlas Copco), ATS/STS switching (Socomec, ASCO), fire protection and supervision (Siemens, Honeywell, Bosch): 20 brands mapped across 9 domains.
Yes. The app is a PWA that works even without a connection. Data is saved locally on your device. Anonymous case synchronization requires a connection.
Yes. After purchase you receive a link that you can open on any device: smartphone, tablet, or desktop. The app installs like a home-screen icon and works offline on each device.
The app keeps working normally. To receive new domains, manufacturers, and features you can renew updates for EUR 9.00/year (optional).

Ready to speed up
your server room diagnostics?

Subscribe now - EUR 4.90/month